Edmonton case
How an Edmonton Real Estate Team Responds in Seconds with AI
Composite of local brokerages that needed faster listing responses and tidier showing calendars without hiring extra coordinators.
Starting point
After-hours inquiries went unanswered until morning, and agents juggled showings in separate calendars. Buyers often asked the same details (fees, parking, age of building) and fell through the cracks before someone replied.
What we implemented
- • AI assistant that answers listing FAQs and captures lead intent 24/7.
- • Qualification prompts (budget, timeline, pre-approval) before routing to an agent.
- • Shared showing calendar with buffer rules to avoid double-booking.
- • Follow-up nudges for buyers who pause mid-conversation.
Outcomes to aim for
Based on similar Alberta teams—actuals depend on lead sources and inventory.
- • Responses in under 20 seconds on web, SMS, and social.
- • Lead sorting removes 60–90 minutes/day of manual triage.
- • Fewer double-booked showings; agents see the same calendar.
- • Warmer follow-ups recover prospects who paused mid-chat.
Timeline & effort
Week 1: intake, listing FAQ, and lead fields. Week 2: routing rules and shared calendar. Week 3: follow-up nudges and team training (two 30-minute sessions).
Why this worked
Buyers got instant clarity, and only qualified, ready-to-tour leads reached agents. The calendar kept everyone aligned on availability.
Try a pilot
Launch chat + FAQ in week one, add routing in week two, then bring the calendar live once rules feel right.
Plan your pilotReady to See Results Like This?
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